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Frequently Asked Questions

  • Is Media Moonlight Free?
    Yes, Media Moonlight is free for the first 5 tokens. After you used your free tokens you need to purchase a plan, but no worries, they start as low as $1.49 But no worries your free tokens will be reset on the 1st of every month.
  • How can I get more Free Tokens?
    Your free tokens are reset on the 1st of every month.
  • What if I have problems with my Tokens ?
    If you have any problems with your token number or tokens are being withdrawn incorrectly, please contact us! We will respond to you as quickly as possible and resolve the issue. You can contact us here!
  • How can i cancel my Plan?
    If you want to cancel your plan, just go to your account page and under my subscriptions you can cancel your plan. If you have any problems, just contact us.
  • What is AI image generation?
    AI image generation refers to the use of artificial intelligence algorithms to create images or visuals.
  • My output image is black, why?
    If your output image is black, your prompt probably contains harmful or sexual content and therefore the safety feature was activated. Try to find and remove the blacklisted word in your prompt and try again.
  • How can i generate larger images?
    If you want to generate larger images, you can upgrade to a higher pricing plan. You can generate up to 2048 x 2048 pixel images. Otherwise, you can use our images upscaler to enlarge and optimize your AI generated image.
  • Can AI generate any type of image?
    Yes, AI can generate various types of images, including faces, landscapes, objects, and more, depending on your prompt.
  • Can I use AI-generated images in commercial projects?
    Yes, AI-generated images from our image generator can be used in commercial projects, but copyright and licensing issues should be considered.
  • Which image types can be upscaled?
    Our AI upscaling works with JPEG, PNG, TIFF, and other common image formats.
  • What is image upscaling with AI?
    Image upscaling with AI uses artificial intelligence to enhance and enlarge images, improving resolution and quality.
  • How does it work?
    AI algorithms analyze image content, predict and generate additional pixels to increase size while maintaining clarity.
  • Why use image upscaling with AI?
    It enhances low-resolution images better than normal upscaling and making them suitable for printing, digital display and restoring lost details. You can also use it for Online store product images and Social media posts.
  • Image to large error message
    If you get this error message, it means that your image is already too big to upscale. Our Image upscaler can only upscale images that are around 1,5 MP. Try to reduce your image size by a bit and try again.

Still Have Questions?

​Please do not hesitate to contact us, we are here to help. We respond as fast as possible.

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